• "Very polite and professional"

    Tenant satisfaction feedback

    Leeds City Council

  • "Liberty’s professionalism and customer service are both exceptional"

    Geoff Tarron, Asset Surveyor and Compliance Manager

    Crawley Borough Council

Service Centre

Service Centre

24/7 seamless customer service function including call handling, web chat, email and text.

We operate round-the-clock, people-focused customer support to clients. We provide bespoke contact numbers, greetings and a range of contact methods, and our helpful team are trained to resolve issues quickly and effectively.

Our out of hours service operates 24 hours a day, 365 days a year, meaning we’re always contactable and ready to respond. We work closely with clients to make sure that every customer gets the same high level of service whenever they need it, delivered by Liberty's friendly, professional team.

Building better outcomes every day

  • Specialist services for care facilities and vulnerable customers

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  • A world of opportunities at Liberty for Nichia

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  • Liberty awarded additional works due to high customer satisfaction and efficient progress

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Other services

Our ‘whole-property’ approach means people get access to everything they need with us, from the installation and servicing of utilities to repairs and maintenance.

All services
  • Gas services

    Market-leading systems you can trust.
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  • Construction

    Developments that meet your needs.
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  • Liberate Academy

    Specialist courses and training for gas engineers.
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