• "Very polite and professional"

    Tenant satisfaction feedback

    Leeds City Council

Service Centre

Service Centre

24/7 seamless customer service function including call handling, webchat, email and text.

We operate round-the-clock, people-focused customer support to clients and customers. We can provide bespoke contact numbers, greetings and a range of contact methods to meet your needs.

Our helpful team is trained to resolve issues quickly and effectively 24 hours a day, 365 days a year. Our friendly and professional team are always on hand and ready to help.

Building better outcomes every day

  • Liberty goes the extra mile to support its customers

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  • Working in partnership and sharing best practice to keep people safe and warm.

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  • Apprentices flourish with placements at Liberty

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Other services

Our ‘whole-property’ approach means people get access to everything they need with us, from the installation and servicing of utilities to repairs and maintenance.

All services
  • Decarbonisation services

    Supporting landlords to reach their net zero goals.
    Read more
  • Service Centre

    Around-the-clock help when you need it most.
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  • Liberate Academy

    Specialist courses and training for gas engineers.
    Read more