Work Coordinator - Cardiff

Date Posted
Application Closing Date
05/10/2021 23:59
40 hours per week
£19,814.34 per annum Plus benefits

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

We are looking to recruit an experienced Work Coordinator/ Administrator to work in the Cardiff office.

Key responsibilities for the Work Coordinator role are:

Help us manage contract requirements for a range of jobs

Handling calls, scheduling a range of works

Managing the customer and client relationships

Validating each job to ensure the required information is available,

Ensuring all regulatory information is updated and logged in real time with status updates on the internal system

Rescheduling jobs that fall out of programme

Prioritising and scheduling backfill and reinstatement tasks,

Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

In return, what we’ll expect from you:

Good level of education, previous call handling/ scheduling experience, ability to operate a computerised data base system, demonstrate strong analytical skills and the ability to manage change

We offer a range of benefits for a rewarding career including though not limited to:

· Pension scheme

· Discounted gym memberships

· Discounts and savings on travel, hotels, shopping, holidays and restaurants

· Cycle to Work scheme

· Life Insurance

· Smart Health (including round the clock access to 24/7 UK-based GPs)

· Health Shield Plan

In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty is committed to achieving equal opportunities in employment.

If you have the desire to work in a busy and high performing team then please apply.

Closing date: 05th October 2021 (we reserve the right to close this vacancy earlier depending on number of applications).