Helpfull tips and easy fixes

At Liberty, we believe it makes sense to help our customers any way we can.

On this page you'll fine useful information to keep you and your home safe, warm and dry, as well as advice on some simple things that you can do at home to fix problems with your heating or hot water.

• Heating and hot water quick fixes

  Boiler systems are prone to breakdowns if you haven't used them for a long period of time. We know this can be a major inconvenience for you, especially if you are temporarily left without hot water or heating.

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• Defrosting a condensate pipe

  Watch this short video to find out how to defrost your boilers external condensate pipe, to help get your boiler back up and running in no time.

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• Resetting your prepayment meter

  Watch this short video to gain more information on how your prepayment meter works, and how to fully reset it in order to get your gas back up and running.

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• 7 simple tricks to prepare your home for winter

  Following a few simple tricks can make a big difference to heating your home efficiently. See what you can do to keep your home cosy this winter

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