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Handy home tips and advice
Customer hub
Helpful tips and easy fixes
At Liberty, we believe it makes sense to help our customers any way we can.
On this page you'll fine useful information to keep you and your home safe, warm and dry, as well as advice on some simple things that you can do at home to fix problems with your heating or hot water.-
Heating and hot water quick fixes
Boiler systems are prone to breakdowns if you haven't used them for a long period of time. We know this can be a major inconvenience for you, especially if you are temporarily left without hot water or heating.Read more -
Defrosting a condensate pipe
Watch this short video to find out how to defrost your boilers external condensate pipe, to help get your boiler back up and running in no time.Read more -
Resetting your prepayment meter
Watch this short video to gain more information on how your prepayment meter works, and how to fully reset it in order to get your gas back up and running.Read more -
7 simple tricks to prepare your home for winter
Following a few simple tricks can make a big difference to heating your home efficiently. See what you can do to keep your home cosy this winterRead more