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Case study

Chris Cox: From Apprentice to Project Manager

Chris began his career with Liberty in September 2007 when he secured an apprenticeship as a multi-skilled operative working, but with his drive and willingness to learn, his career has gone from strength to strength.

During his first apprenticeship with Liberty, Chris worked alongside experienced Liberty operatives delivering responsive repairs and void works, predominantly for ForHousing where he gained experience of multiple trades, and got the chance to see what interested him and what he might like to specialise in.

By 2009 Chris had decided that carpentry was the trade for him, and he set out on a two-year apprenticeship to become a qualified carpenter. He completed his apprenticeship with flying colours and in 2011 was successful in getting a permanent position with the R&M team where he carried out repairs on fire damaged properties, void properties and occupied homes in the North West.

Chris has always been keen to learn new skills, and had ambitions to progress within the business. So in 2015 he applied for the role of Site Supervisor where he then got to experience managing external contractors and internal teams delivering works for Pierhead Housing Association and Villages Housing Association.

By 2019 Chris’ experience and drive to develop saw him move into the role of Technical Officer for the R&M team in the Manchester region, where he was responsible for quality checking and ensuring client KPI’s were achieved.

Chris now works as a Project Manager in the R&M team in the North West, starting this new role in April 2021. Chris said: “I believed I was ready for a new challenge. I am currently enjoying my new role and I am learning new skills and acquiring valuable experience to hopefully help me further my career with Liberty.

“The challenges and pressures I face helps keep the role I carry out exciting. The part I like the most is problem solving which I have done in all my roles within the business, which can involve identifying trends and listening to feedback and then implementing new processes and systems to streamline the service we provide, ensuring we hit KPIs and financial targets.”