Project Overview

Liberty Group carried out a refurbishment scheme to three low rise blocks at Canterbury Gardens, Eccles on behalf of social housing client City West Housing Trust. After carrying out refurbishment schemes for the client for some time, Liberty Group had built up a strong relationship that resulted in us being the preferred contractor of choice for this scheme.

The project included:

  • Pre-entry surveys;
  • Windows and doors survey;
  • Asbestos survey;
  • Scaffold erection;
  • Asbestos removal;
  • Replacing soffits/fascias/gutters to all areas;
  • Repointing;
  • Replacing/flue/clean brickwork;
  • Installing firestops in brickwork;
  • Concrete repairs;
  • Lighting and sockets to communal areas;
  • Renewing windows to all areas;
  • Installing new door-entry and intercom system;
  • Renewing communal doors (excluding main entrance);
  • Replacing store and electric cupboard doors;
  • Replacing louvers sets;
  • Repairing timberwork;
  • Internal painting and decorating;
  • External painting and decorating;
  • Installing reinforced glass to main entrance doors;
  • Taking up existing floor and lay new floor tiling;
  • Replacing entrance mat wells; and
  • Site clearance.

The scheme was registered under the Considerate Constructors scheme. In addition we followed all appropriate CDM regulations, developed a site traffic plan and a waste management plan which were closely adhered to and monitored internally.

Nigel Sedman, Director of Investment and Regeneration

I’m impressed with Liberty Group’s commitment in understanding the challenges of this scheme and making the work as seamless as possible for our customers.

Project Cost
Customer Satisfaction


  • Ahead of the front of the property is the Metrolink line that could be affected by the erection of scaffolding. Similarly at the rear of the property was a Network Rail line which posed the same issue.
  • Canterbury Gardens is home to a large number of elderly tenants for who change and upheaval can be quite daunting.


  • We met with Transport for Greater Manchester (TFGM) to ensure we could work within the planned areas of work without causing disruption to them. TFGM carried out a site visit and were satisfied with our scaffolding arrangements and that they wouldn’t have an impact on their Metrolink operations.
  • We contacted Network Rail and worked alongside them in relation to the dates we would put up scaffolding. On those dates, they sent their health and safety advisor down to site to review our work. We entered into a Basic Asset Protection Agreement (BAPA) agreement which outlined how the scaffolding would be erected and what the size would be. We received such positive feedback from Network Rail’s Health and Safety Advisor that on a subsequent project bordering another of their railway lines, they accepted our submitted risk assessments and method statements without the need to review these.
  • We based a Tenant Liaison Officer (TLO) and an Apprentice TLO at Canterbury Gardens to give tenants regular updates. We also issued tenants with a weekly newsletter keeping them full up to date of progress of works, where scaffolding would be moved to next, where the cabins would be located next to address any parking concerns.
  • We held a weekly meeting with the Chair of the Canterbury Gardens Tenants Group to alleviate concerns regarding the works taking place amongst elderly customers and advise of upcoming works.


The development was completed in March 2014 ahead of time and under budget, saving City West Housing Trust £31,890.

We supplied benches and bird tables in communal areas. The benches were provided in conjunction with our dedicated skills centre that has taken on 250 apprentices over the past five years.

Our “right first time” ethos was exemplary, evidenced by zero defects at handover and not having to be called back during the warranty period to put right any faults as a result of the works we undertook.

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